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Shipping Policy

Shipping Times Are Separate From Processing Times As Listed On All Of The Product Pages. Once Your Order Ships Out, You Will Receive An Email Or SMS Notification With Your Tracking Number. Please Note That You Are Responsible For Tracking Your Order Once It Is Shipped Out.

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The Following Applies To All Orders

  • In The Scenario That You Have Not Received Your Package And It Shows As Being Delivered, Please Make Sure You Follow Up With Your Delivery Driver Or Open A Missing Package Case With USPS. We Are Not Held Responsible For Any Order That Is Marked As Being Delivered.

  • If Your Package Shows As Being Undeliverable Due To An Address Issue, It Is The Customer's Responsibility To Follow Up With USPS. If The Package Is Returned To Us, You Will Be Responsible For The Shipping Cost To Reship The Package. If You Want To Cancel The Order, There Is A 20% Restocking Fee Minus The Shipping Cost.

  • If You Have A Discount Code That Gives You Free Shipping, Your Items Will Be Shipped Via The Most Economical Method Available.

 

Due To COVID-19, There Could Be Delays With All Shipping Carriers Which Are Out Of Our Control.

How Do I Track My Order?

As Soon As Your Order Ships, We'll Send You An Email With The Shipping And Tracking Information. Using The Tracking Number(s) Provided, You Can Track Your Order By Visiting The Carrier's Website. If You Still Have Questions, Feel Free To Contact Us.

How Much Does Shipping Cost?

Shipping Costs Are Calculated Based Upon The Delivery Location, Weight And Dimensions Of The Shipment, And The Price Of The Entire Order. Shipping Will Be Calculated In Real Time At Checkout. Orders Over $74.95 Ship For Free.

Do You Ship On Holidays?

  • New Year's Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving

  • Day After Thanksgiving

  • Christmas (December 22nd - 25th)

  • Day After Christmas

Bully Behavioral Will Not Ship On The Following Dates. Please Note Shipping Estimates Will Begin The Following Business Day.​​

I Made A Mistake When Placing My Order. Can I Change It?

We Strive To Process And Ship Your Order As Quickly As Possible, So Once An Order Is Submitted, It Cannot Be Changed. Learn More About Our Order Return Process, And If You Need Additional Assistance, Please Get In Touch With Bully Behavioral's Customer Experience Team.

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